Final Thesis: User Feedback System für QDAcity

Abstract: In this digital world where web application has become a crucial part of our daily lives, the importance of user feedback has become apparent. User feedback is important in many aspects, since it can help identifying pain points and give one a new perspective of their product and that’s why every website should give the user ways to provide various kinds of feedbacks. With the introduction of user feedback, so called feedback loops are created which will help requirements engineers to successfully tailor the application to the users need. Additionally, the idea of continuous improvement can used to meet the users’ expectations and improve their loyalty towards the application. In this thesis, we will analyze different types of user feedback and then design a nd implement a feedback system for the cloud based web application QDAcity.

Keywords: QDAcity; User Feedback; Usability; User Research

PDF: Bachelor Thesis

Reference: Lixian Lao. User Feedback System für QDAcity. Bachelor Thesis. Friedrich-Alexander-Universität Erlangen-Nürnberg: 2023